Okay...I was willing to give our new computer system at the pharmacy the benefit of the doubt. But, after 10 days of hell, I'm ready to officially call it the worst pharmacy system EVER. I think it was built/designed for small independent pharmacies that fill about 30-50 prescriptions per day. It is too labor intensive and nonuser friendly for a pharmacy that does 250-300 prescriptions per day. We've been coming in early and staying until nearly midnight in an attempt to stay on top of things, but to no avail. Prescriptions keep piling up and people keep getting more and more angry. There have been a few people who it's taken us 2-3 days before we could even process their prescription because we just couldn't get to it.
I want to believe it will get better, but I'm not so sure. I'm sure we will get a bit quicker at working the system, but the system will always be inherently flawed and slow. I'm not loving my job so much right now, but I guess I should just be grateful to still have a job in these economic times...at least that's what my corporate managers keep saying in an attempt to make us feel better about the cesspool we're stuck in.
1 comment:
that is a nightmare! i gave a shout out to you guys on our blog.
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