Wednesday, December 9, 2009

Why is it?

1) Why is it that no matter how eternally long the pharmacy is open, even if we were open 23 hours per day, someone would show up 3 minutes to closing time, and want their prescription?

2) Why is it that a person who shows up 3 minutes to closing time ALWAYS has some issue...usually they have a new insurance card, and of course they didn't bring the new card, and then they look at me like I'm the idiot, as though their new insurance card should have been mailed to me at the pharmacy?

3) Why is it that people think every pharmacy in the known universe is interconnected, where they think they can give me the prescription number from their prescription filled at "Bob and Daryl's Pharmacy and Lawn Tractor Repair" and I should somehow automatically know what the drug is, dose, dr., etc. and be able to fill it?

4) Why is it that people never claim to "lose", "dog ate it", "girlfriend snuck up behind me and scared me and I dumped it down the sink" with their blood pressure medications, but always do with their Lortab, Xanax, Percocet, Ativan, Valium, Oxycontin, and Tylenol #3?

5) Why is it that doctors sign their presciptions as though they are a major league baseball player signing a jersey to be put on display rather than in some legible manner where a pharmacist might actually be able to tell who the doctor was that wrote the prescription?

6) Why is it that some people get the same look on their face when you hand them their narcotics as you see on the face of people at Chuck-O-Rama's dessert bar...the look that says, "Woo hoo, I'm about to get fed"?

7) Why is it that people wait until late on Friday night, or the weekend, or on a holiday when you couldn't find a doctor with a gps tracking device, to suddenly realize they have no medication left and no refills, and it's our job to fix it?

8) Why is it that when a patient's doctor doesn't call in a prescription like they said they would, the patient acts like the doctor really did and we're just sitting on it and don't want to fill it, as though we're in business to NOT fill prescriptions?

9) Why is it that the prescriptions you couldn't decipher even with the use of the Urim and Thummim is always missing the doctor's phone number, clinic address, and often times, the doctor's signature itself?

10) Why is it that some days I feel like the people who come to get their prescriptions are the enemy?

2 comments:

Hurricane Hansens said...

sorry, I was 'one of those' a couple weeks ago. Sam needed his albuterol...closing time was 10 minutes away....yes, new insurance... I didn't want to drive to bountiful to 24 hour wal-greens.

Does it help if there are lots of thank yous and sorry about that and I appreciate it?

Jason said...

Sometimes...depending on how bad my day has been and whether or not I'm missing a Jazz game. ;)